Policies
Cancellation Policy
Cancellations must be made 24 hours prior to scheduled appointment time. Cancellations made within 24 hours of an appointment and no-shows will be charged for the total number of hours booked. If your card is declined, you must pay this fee before rebooking and prepay for your next service in full. The cancellation fee is non-refundable, and cannot be used as a credit toward your next service. Clients with two or more no show appointments will not be eligible to book at The Beauty Bar.
Late Policy
If a client is more than 15 minutes late for a scheduled appointment, the stylist will discuss options that can be done within the allotted time of the appointment. If the stylist does not have time to service the appointment due to lateness, this will be considered a no show cancellation and will be charged for the full service. This charge is non-refundable, and cannot be used as a credit toward your next service.
Sales & Deals Policy
No two deals, sales, or promos can be combined in the salon or boutique.
Convenience Fee
Effective starting June 2021; a 3% transaction fee will be applied to all card purchases.
Returned Check Policy
There will be a fee of $25 assessed to the total amount listed for any return or insufficient check.
Gift Certificate Policy
Beauty Bar gift certificates are valid for 3 years from date of purchase. They are considered redeemable for the Beauty Bar services and products, in salon only.
Correction Policy
If you are unsatisfied with your service and would like a correction, you must book with the same stylist for the correction. If you prefer to go to another stylist for the correction, you must repay for the service. Our stylists truly care about your happiness and would be happy to correct their service for you.
Clients who request a specific look, receive the look, and then don't like it on themselves do not qualify for a correction.
Nail Fix Policy
Nail fixes will be performed on clients who received their full set at the Beauty Bar. All nail fix services will be assessed on a case by case basis. Each individual nail fix will be charged for.
Eyelash Extension Fill Policy
Only full set of eyelash extensions that were placed by the Beauty Bar will be filled by the Beauty Bar. If you had an outside full set placed and need a fill. We will have to book a removal and a new full set of eyelash extensions.
Apprentice and New Talent
When booking with a co-stylist you, as the client, understand you are receiving services from someone who is new talent to the industry. A co-stylist is still ongoing training and has not graduated to servicing guests for most services.
Service Commitment Waiver
Due to the process and maintenance involved in some of our services, we aim to ensure that all our services are properly maintained to get the maximum results. Some of our services are accompanied by recommended maintenance, product use and care. If you voluntarily and willingly opt out of the Service Commitment Waiver, you understand the results of your service may or may not meet full expectations. This would be at no fault of the Beauty Bar and the Beauty Bar will retain no damage or loss.